Frequently Asked Questions

Mithra Elevators offers a comprehensive range of solutions including:

• Home Elevators: Aesthetic, silent elevators for villas and penthouses
• Commercial Elevators: High-performance systems for corporate offices and malls
• Capsule Lifts: Signature lifts for luxury villas, lobbies, and premium commercial landmarks
• Passenger Elevators / Passenger Lifts: Standard industry solutions for residential and commercial vertical transport
• Panoramic Elevators: Full-glass panoramic systems for premium complexes
• Platform Lifts / Chairlifts / Stairlifts: Accessibility solutions for senior citizens and wheelchair users
• Hospital Elevators: Stretcher-friendly systems for healthcare facilities
• Goods & Car Parking Elevators: Robust systems for cargo and vehicles
• Dumb Waiters: Hygienic service elevators for kitchens and restaurants

We specialize in three main technologies:

• Hydraulic Elevators: Best for 2-4 floors, smooth operation
• Traction Elevators: Ideal for multi-story buildings, energy-efficient
• MRL (Machine Room Less): Space-saving, modern technology

Yes! We specialize in custom-engineered solutions. We can customize:

• Cabin finishes (metal, glass, mirrors, wood, MS powder coating)
• Door designs and opening mechanisms
• Lighting and interior ambiance
• Capacity and speed requirements
• Safety features and control systems

A residential home elevator in Hyderabad typically starts from around ₹ 7 to ₹ 20 lakhs for a basic 2-3 stop solution. Commercial and premium glass cabin systems generally start from ₹ 30 lakhs and above.

Pricing is highly customised and depends on factors like:

• Number of stops and travel height
• Hydraulic vs traction vs MRL technology
• Cabin size, finishes, and door type
• Shaft work, pit depth, and headroom requirements
• Capacity, speed, and control system features
• Site access, structure, and approvals

We recommend a site visit to provide a customised estimate before you fill out the contact form.

Absolutely. All Mithra elevators comply with:

• IS 4562: Indian Standard for Lifts (Elevators)

We conduct regular inspections and provide certification for all installations.

Our elevators come equipped with multiple safety systems:

• Safety brakes and speed governors
• Emergency backup power systems
• Backup lighting in cabins
• Intercom communication systems
• Automatic rescue mechanisms
• Regular maintenance and inspection protocols

EACS helps ensure only authorised users can operate the lift using card access, biometric readers, PIN pads, or smartphone-based controls. Discuss with our experts to find suitable access control solutions for your building and integration with your Home Automation.

It is ideal for both residential and commercial installations where controlled elevator access and secure entry are essential.

Yes. Smart elevator automation can seemlesly integrate with your Home automation systems like CCTV, intercom, Wi-Fi phone integration, and remote monitoring to enhance passenger safety.

• Real-time CCTV monitoring for secure cabins and landings
• Two-way intercom for instant communication with help desks
• Wi-Fi phone integration for mobile alerts and control
• Remote monitoring for faster incident response and peace of mind

Our elevators are equipped with:

• Emergency Power: Auto Rescue Device (ARD) with Battery backup system moves the elevator to the nearest floor
• Manual Release: Doors can be manually opened by professionals
• Backup Lighting: Ensures visibility inside the cabin
• Emergency Communication: Intercom to call for help

Installation timelines vary based on complexity:

• Home Elevators: 2-4 weeks
• Commercial Elevators: 4-8 weeks
• Multi-floor Systems: 8-12+ weeks

We provide detailed project timelines during the consultation. Factors affecting duration include structural modifications, permits, and on-site coordination.

Regular maintenance ensures safety and longevity:

• Monthly: Mostly commercial & high usage elevators
• Quarterly: Routine inspections and lubrication - Home elevators and low-usage systems
• Annually: Comprehensive inspection and Standard Annual Maintenance Contract (AMC)
• As-Needed: Repairs, Modernization and component replacement.

We offer comprehensive maintenance packages tailored to your elevator type and usage.

Yes, comprehensive support includes:

• 24/7 emergency response team
• Quick availability of genuine spare parts
• Trained and certified technicians
• Preventive maintenance programs
• Extended warranty options

Contact us for service requests: +91 99081 77875

Our AMC packages are built for long-term reliability:

• Quarterly preventative maintenance visits
• Safety checks for doors, brakes, governors and sensors
• Lubrication, alignment checks, and wear part replacement
• Battery backup, intercom and emergency system testing
• Priority service and discounted spare parts for contract customers

Each package includes clear documentation of covered visits, response times, and part warranty coverage.

We provide 24/7 emergency rescue availability for all maintenance and warranty customers.

• Hyderabad response time is typically 4-6 hours.
• Regional support is coordinated rapidly across Telangana and Andhra Pradesh.
• AMC customers receive priority dispatch and faster service.

Call +91 99081 77875 for immediate assistance.

We offer comprehensive warranties:

• Manufacturing Warranty: 1-2 years on equipment
• Installation Warranty: Coverage for installation defects
• Extended Warranties: Optional extensions available

Specific warranty terms are customized based on your project requirements. We'll discuss all options during consultation.

Mithra Elevators serves:

• Primary Service Area: Hyderabad and Telangana
• Extended Coverage: Telangana and neighboring states
• All-India Projects: Consultation and coordination available

For projects outside our primary service area, we can coordinate with certified installation partners.

Scheduling is easy:

• Phone: +91 99081 77875
• Email: info@mithraelevators.com
• Contact Form: Fill out the form on our home page

Our technical team will connect with you within 24 hours to discuss your project requirements and provide a customized solution.